incident.io 1.6.4

Incidents can be a source of stress, but with the assistance of incident.io, tech-led businesses can navigate through them from detection to post-mortem and further. Drawing from insights gained from handling thousands of incidents, incident.io aims to alleviate the anxiety, uncertainty, and disorder that responders often face during such events.

The key features of the incident.io application are as follows:

• Receive prompt alerts through push notifications
• Acknowledge escalations, link them to incidents, and seamlessly transition to Slack to resolve issues
• Customize notification settings to override Do Not Disturb and Focus Filters, ensuring constant awareness
• Check your on-call status and upcoming shifts
• Access all active incidents within the organization or filter to view specific incidents you are involved in

Trusted by leading industry players such as Etsy, monday.com, and Skyscanner, incident.io significantly enhances incident management processes, allowing for more efficient incident response and more focus on nurturing customer confidence.